Are our flowers real?
Our flowers are mixture of silk, real touch and dried flowers. We carefully select our premium stems, flowers based on color and texture of their natural counterpart. Being passionate about flowers and an eco-ecofriendly alternative we determine to have flowers look, feel like real and last so much longer to reduce carbon footprint.
How do I clean my flowers?
You can use wipes for real touch flowers or bars. Blow dry for silk flowers. You don’t need to water flowers but keep them away from direct sunlight. Place them somewhere with good airflow.
Can I hire Camie Fleur flowers?
Yes, our flowers for wedding and events are available for hire. Our goal is to reduce the waste of cut fresh flowers used in a day or few hours while maintaining the life-like looking flowers for your display. Please fill in the contact form so we can get back to you with specific information suiting your need.
What’s your return policy?
We have a 7-day money back guarantee on all the products listed on our website. If you are not happy for any reason, simply contact us and we will arrange a refund or exchange. Unfortunately, we are unable to refund on custom orders. If the product is delivered undamaged and as described on our website, you will need to pay for the cost of return. To read our full returns policy please view our Policy page.
Can I get my order delivered as a gift?
Our silk flowers are great for gift giving and all come boxed and wrapped and can include a handwritten note.

When you check out, select the gift option and we will include a beautiful personally written note, composed by yourself. We always wrap and box our orders beautifully as gifts, whether they are for someone else or a treat for yourself.

I received a flower box from you, can I re-arrange the flowers?
Yes, you can totally transfer the flower from the box to a vase. Our flowers are not stick or glue to the box for that purpose. You can re-arrange them in vase and use for other room/area if you like.
How long will it take for my order to be delivered?
Our delivery times differ depending on the products that you've ordered. For more information on delivery times to your destination please view Delivery Destinations & Times.
If you have any other questions, please use Contact Us page to get in touch and we will get back to you as soon as possible.